For HR professionals, “friending” employees on Facebook or connecting on other social media sites is far from a simple decision.
It's the guy in the office who slams his file cabinet drawers when he's ticked off. It's the woman who rolls her eyes when someone offers an idea at a meeting. Or maybe it's the person who's always talking behind everyone's back, spreading gossip and mist
Mastering disclosure of sensitive information is one of the most important skills a successful leader can have. Recently, I coached an executive team through a very difficult communication challenge. An employee was caught embezzling from the employer.
Research shows that expressing empathy produces physiological effects that calm us and strengthen our long-term sustainability. So not only do others benefit from our empathy, we benefit, too. Here’s a two-part strategy that can help break the burnout cyc
When a CEO is abruptly dismissed—whether because of misconduct, ineptitude or differences with a board of directors—how does the departure affect the employees who remain, and how can HR help them cope?
It has happened at places that Philadelphia-area HR director and consultant Crystal Spraggins, SHRM-SCP, has worked: The boss wanted her, as the HR manager, to do something sketchy or downright illegal. And Spraggins had to delicately find a way to explai
Have you ever snapped at a loved one after a long day at work? Or been distracted on the job because you were worried about a family member? As much as we might want them to, our “work” and “home” lives don’t stay neatly contained in separate boxes.
"We have two ears and one mouth, so we should listen more than we say." ―Zeno of Citium
HR leaders get plenty of practice negotiating: They are key participants in discussions about wages, benefits, job offers, labor contracts and restructuring. But brokering deals on their own behalf—such as asking for a raise, promotion or flexible work a
Technology, social media and the gig economy are among the forces that have impacted the practice of HR.